Additional
Information: Canadian Content has no additional information.
Airlines Sites:
United Sends Mixed Privacy Messages United Sends Mixed Privacy Messages: Despite United Airlines' promise to respect customer's privacy, users of its reservation system could find their personal information exposed. [cnet] (Airlines) http://news.com.com/2100-1017-226708.html?legacy=cnet
Ryanair Refund Campaign Ryanair Refund Campaign: Things people might think about before booking flights. (Airlines) http://www.btinternet.com/~webbage/ryan/
NorthWorst Air NorthWorst Air: Article from an ex-employee. (Airlines) http://www.northworstair.org/
Don't Fly Continental Airlines Don't Fly Continental Airlines: Frequent flyer's reserved seat is given away before boarding. On questioning his seat assignment, belligerent clerk labels him a "security risk" and assaults him. Continental feeds fabricated story of racism and "air rage" to legal new (Airlines) http://www.dontflycontinentalairlines.com
Unfriendly Skies Unfriendly Skies: Passengers who try to fly on United are ending up as casualties of a labor war between the airline's management and its "employee owners." [Salon] (Airlines) http://dir.salon.com/business/feature/2000/07/28/united/index.html
Some Tips For Dealing With Lost Luggage at Northwest Airlines Some Tips For Dealing With Lost Luggage at Northwest Airlines: Article cites experiences with rude personnel who failed to return phone calls to help customer with problem. (Airlines) http://home.att.net/~susanfe/Northwest.htm
United We Strand United We Strand: Winners of Westword Online's "What United Did to My Summer Vacation" contest. (Airlines) http://www.westword.com/issues/2000-08-10/feature.html/page1.html
Alitalia Sucks Alitalia Sucks: Consumer complaints about lost luggage and other issues. Links to related sites. (Airlines) http://www.alitaliasucks.com/
Out of the Blue Out of the Blue: Lies in the sky: An inside look at United Airlines' abysmal service. [Salon] (Airlines) http://dir.salon.com/business/col/hest/2000/07/28/united/index.html
Off Limits Off Limits: Westword Online article sponsoring a "What United Did to My Summer Vacation" contest. (Airlines) http://www.westword.com/issues/2000-07-20/offlimits.html
Untied Airlines Untied Airlines: Cites poor customer service and passenger complaints about United Airlines. (Airlines) http://www.untied.com/