Resources (Customer Service)

Resources further on these related pages:

Customer Service Software@

Top/Business/Customer Service/News and Media

Resources Sites:

CRMDirectory.com CRMDirectory.com: News, products, and tutorials for those interested in customer relationship management (CRM). (Resources) http://www.crmdirectory.com CRM Best Practice Tool CRM Best Practice Tool: Comprehensive toolset to support best practices in customer relationship management (Resources) http://www.crm-strategy.net CRM-Forum CRM-Forum: News, articles and a message board. (Resources) http://www.crm-forum.com/ Customer Service Viewpoints Forum Customer Service Viewpoints Forum: Where management challenges and issues affecting customer service are discussed. (Resources) http://www.easytraining.com/csforumlisting.htm What Ever Happened to Customer Service What Ever Happened to Customer Service: Article giving customer service advice geared towards online entrepreneurs. (Resources) http://www.howtoadvice.com/CustomerService/ eCustomerServiceWorld eCustomerServiceWorld: Resource site featuring access to over 300 articles, case studies and white papers as well as news, information, advice and jobs. (Resources) http://www.eCustomerServiceWorld.com ECCS ECCS: Resource providing advice and information on customer relationship management in the form of articles, case studies, white papers, industry news, and analysis tools. (Resources) http://www.eccs.uk.com CRM2day CRM2day: Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles. (Resources) http://www.crm2day.com/ CRM Event CRM Event: Resource featuring weekly updated news and event schedules. (Resources) http://www.crm-event.com/ Improving Customer Service Improving Customer Service: A list of customer service articles by John T. Self. (Resources) http://www.sideroad.com/cs/