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Customer Care Institute (CCI)
Customer Care Institute (CCI): CCI is an international organization serving customer care professionals. We focus on customer care issues found in the customer service, consumer affairs, telemarketing and help desk professions. (Associations)
http://www.customercare.com/ |
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Consortium for Service Innovation
Consortium for Service Innovation: A non-profit alliance of customer service organizations that are working together to solve industry-wide challenges. Events, current members, mission, programs, press, articles and membership details. (Associations)
http://www.serviceinnovation.org/ |
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Garden State Customer Service Association
Garden State Customer Service Association: Promoting development and awareness of the customer service profession through networking, education and research. Details about events and membership. (Associations)
http://www.gsicsa.com/ |
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Customer Service Institute of Australia
Customer Service Institute of Australia: CSIA is a professional, membership-based body dedicated to improving the standards of customer service both at an individual level and at a corporate level across Australian industry. It is also involved in the development of internationally accredited se (Associations)
http://www.csia.com.au/ |
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International Customer Service Association
International Customer Service Association: Promotes the development and awareness of the customer service profession through networking, education and research. Activities, publications, case histories, merchandise and related links. (Associations)
http://www.icsa.com/ |
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Customer Satisfaction Measurement Association
Customer Satisfaction Measurement Association: An association for customer satisfaction management professionals to help in identifying practices that improve customer satisfaction levels for their company. (Associations)
http://www.csmassociation.org/ |
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Toronto Chapter of the International Customer Service Association
Toronto Chapter of the International Customer Service Association: Membership details, activities, newsletter, career opportunities, and contact information. (Associations)
http://www.icsa.on.ca/ |
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Mystery Shopping Providers Association
Mystery Shopping Providers Association: Formed for the purpose of strengthening the mystery shopping industry throughout the world. It is the organization's goal to improve and stimulate the acceptance, performance, reputation and use of mystery shopping services internationally. (Associations)
http://mysteryshop.org/ |
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Pittsburgh Help Desk Institute (HDI)
Pittsburgh Help Desk Institute (HDI): A forum for professional networking and leadership in technical support and customer service. (Associations)
http://www.hdipittsburgh.org |
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The Association of Support Professionals
The Association of Support Professionals: A national (U.S.) organization dedicated to the advancement of the software support profession. Members can join local chapters to share ideas, insights, and experiences with their colleagues. (Associations)
http://www.asponline.com/ |
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Software Support Professionals Association (SSPA)
Software Support Professionals Association (SSPA): Free newsletter, support industry survey data, virtual trade shows, online certification, eCRM, call center and help desk tips. (Associations)
http://www.supportgate.com/ |
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Colorado Springs Customer Service Association (CSCSA)
Colorado Springs Customer Service Association (CSCSA): Programs offered, membership and meeting details, and contact information. (Associations)
http://www.cscsa.org/ |