Customer Service (Business)

Customer Service further on these related pages:

Associations Call Centers@ Consulting Consumer Advocacy and Protection@ Education and Training

Feedback About Companies@ Mystery Shopping News and Media Resources Software

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Customer Service Sites:

San Jose Focus San Jose Focus: Facilitates focus groups for market research purposes only. (Customer Service) http://www.sjfocus.com/ Interact Management Consultants Pty Ltd Interact Management Consultants Pty Ltd: Provider of consulting services and products that grow and protect large-scale, retail clients' customer relationships. (Customer Service) http://www.interactmanagement.com.au/ Motivational Training Center Motivational Training Center: Provides customer service training and motivational seminars. (Customer Service) http://www.thechickenlady.com/ Workplace Conflict Resources Workplace Conflict Resources: Focus on conflict at work, particularly with customers. Free articles and help on all aspects of conflict with customers and how to avoid. (Customer Service) http://work911.com/conflict/ eCRMGuide eCRMGuide: Customer Relationship Management in the E-Business World (Customer Service) http://www.ecrmguide.com/ Impact Learning Systems Impact Learning Systems: Skill-based training programs designed to change behavior and improve customer contact skills and related performance. (Customer Service) http://www.impactlearning.com/ WebSiteHelp.com WebSiteHelp.com: Provides web-based customer service solutions to eCommerce, eBusiness and corporate web sites using real-time customer service solutions. (Customer Service) http://www.websitehelp.com/ Customer Service Training and Articles Customer Service Training and Articles: Customer service training and free articles. (Customer Service) http://www.proedgeskills.com/customer_service_training.htm Mercantile Systems & Surveys Mercantile Systems & Surveys: Specializes in hospitality industry employee evaluation, training and monitoring. (Customer Service) http://www.mercsurveys.com/ Telephone Doctor Telephone Doctor: Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training. (Customer Service) http://ww2.telephonedoctor.com/Default.asp Online Customer Service Online Customer Service: Provides 24 hour online customer service for online businesses who lack in house resources. Test web sites and offer multilingual live support. (Customer Service) http://www.dmsupport.com/ Phone Pro Phone Pro: Telephone skills training. Testimonials, course descriptions, client list, staff biographies, and contact information. (Customer Service) http://www.phonepro.com/ CustomInsight Internet Surveys CustomInsight Internet Surveys: Create and administer internet-based surveys for any purpose. Ideal for customer satisfaction surveys, employee satisfaction surveys, 360 feedback, market research. (Customer Service) http://www.custominsight.com/ Customer Service Training-Guaranteed Customer Service Training-Guaranteed: Measure-X training will shows how to measure satisfaction and retain customers longer. (Customer Service) http://www.measure-x.com/ Beacon Technologies, Ltd. Beacon Technologies, Ltd.: Permission-based IVR-interactive customer survey for customer satisfaction research. (Customer Service) http://BeaconTouch.com/ The Service Quality Department The Service Quality Department: Customer service consulting and training organization. (Customer Service) http://www.service-quality.com/ Service Quality Institute Service Quality Institute: Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter. (Customer Service) http://www.customer-service.com/ Customer Service University Customer Service University: Provides keynote speaking, training and facilitation of customer service programs focusing on the theme, "Taking Service Outside the Boundaries." Training tools and facilitators' guides available. (Customer Service) http://www.customerserviceuniversity.com/ Princeton Consulting Princeton Consulting: European consulting company focusing on customer relationship management and customer-focused eBusiness. Includes management, company background, values, partners, news and client list. (Customer Service) http://www.princecon.com/ Customer Service Week Customer Service Week: Information, planning assistance, and celebration support materials and products for customer service week, the first week of October each year. (Customer Service) http://www.csweek.com/ ExecTrainer.com ExecTrainer.com: Progressive Image assists businesses and individuals in enhancing their image through improved customer service skills and executive training. (Customer Service) http://www.exectrainer.com/ Stream International, Inc. Stream International, Inc.: Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions. (Customer Service) http://www.stream.com/ Aegis Communications Group, Inc. Aegis Communications Group, Inc.: Offers assistance with customer service, acquisition and retention programs, as well as customized marketing research targeted by customer base. (Customer Service) http://www.aegiscomgroup.com/ Ineto Integrated Customer Communications Ineto Integrated Customer Communications: Offers fully-integrated phone, e-mail and internet communication management solution to e-businesses for better customer service. (Customer Service) http://www.ineto.com/ Parago, Inc. Parago, Inc.: An eCRM-based promotional management company. Enable companies to establish relationships with customers before, during and after the sale. (Customer Service) http://www.parago.com destinationCRM.com destinationCRM.com: Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries. (Customer Service) http://www.destinationcrm.com/ eLoyalty eLoyalty: Focuses on building customer loyalty for internet, call centers, marketing channels, sales force optimization, customer service, and field service and logistics. (Customer Service) http://www.eloyalty.net/ Trendsource, Inc. Trendsource, Inc.: Offers customer service evaluations, compliance audits, awards programs, competition shops, and other key market intelligence reports. (Customer Service) http://www.trendsource.com/ Customer Service Benchmarking Association Customer Service Benchmarking Association: Association of companies that conducts benchmarking studies to identify the best practices surrounding customer service issues that improve the overall operations of the members. (Customer Service) http://www.csbenchmarking.com/ Stan Adams and Associates, Inc. Stan Adams and Associates, Inc.: Consulting and training services focused on prevention and measurement of customer service problems. Based in Mississauga, Ontario, Canada. (Customer Service) http://www.salesprevention.com/ e-Satisfy.com e-Satisfy.com: A customer relationship management company that measures the customer experience for click and mortar companies. Find contact information, services offered, employment opportunities, news, press releases, and a list of clients. (Customer Service) http://www.e-satisfy.com/ e-Satisfy, Inc. e-Satisfy, Inc.: Provides an integrated approach to measuring customer satisfaction across every sales and support channel. (Customer Service) http://www.e-satisfy.co.uk/ Tooty Inc. Tooty Inc.: Customer service and sales strategy evaluating, developing, training and monitoring. (Customer Service) http://www.tootyinc.com/ Precision Response Corporation Precision Response Corporation: A provider of technologies and programs that emphasize the preservation and enhancement of customer relationships. (Customer Service) http://www.prcnet.com/ Tern Consultancy Tern Consultancy: Works with retailers to improve and track customer service primarily by developing corporate standards and providing mystery shopping. (Customer Service) http://www.ternconsultancy.co.uk/ Golden Resources Marketing Group Golden Resources Marketing Group: Provides mystery shopping services, merchandising, and point of sale marketing audits. (Customer Service) http://hometown.aol.com/cgr315/index.html How To Improve Customer Service How To Improve Customer Service: An informative article on how companies can immediately begin to improve customer service. (Customer Service) http://www.theacagroup.com/customerservice.htm The Customer Champion Institute The Customer Champion Institute: Provides consulting, training, and publication services to improve customer relationships and loyalty. (Customer Service) http://www.customerchampion.com/ Hipbone, Inc. Hipbone, Inc.: Solutions for live online collaboration between customers and sales and customer service agents. (Customer Service) http://www.hipbone.com/ Sterling Consulting Group, Inc. Sterling Consulting Group, Inc.: Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused. (Customer Service) http://www.quality-service.com/ National Customer Service Week National Customer Service Week: Provides companies with rewards, incentives and guidance to recognize service reps for National Customer Service Week (Oct. 2-6). (Customer Service) http://www.customerserviceweek.com/ Pyramid Pyramid: Provides customer research (consumer research and business-to-business research), industry benchmarking and customer relationship management strategies and process development. (Customer Service) http://www.pyramidupdate.com/