Browser Based Help Software (Help Desk)

Browser Based Help Software Sites:

Spectrum Research Spectrum Research: Introduces the developers of the web based Spectrum HelpDesk customer support system. (Browser Based Help Software) http://www.spectrum-research.com ThinMind ThinMind: A fully integrated web based software suite for expense reporting, issue tracking, project management, and timesheet reporting. (Browser Based Help Software) http://www.ThinMind.com/Sales/Issue.htm CRMdesk CRMdesk: Automates online customer support and knowledge base creation through the Internet. (Browser Based Help Software) http://www.crmdesk.com Questeq Support System Questeq Support System: Hosted and outsourced editions, email ticket submissions, automated email responses, phone submissions, Crystal Reports, geared for educational environments. (Browser Based Help Software) http://www.k12supportsystem.com iQHelpDesk iQHelpDesk: A browser based help desk and asset management set, with optional customization offered. (Browser Based Help Software) http://www.iquate.com WebTTS WebTTS: Open source web-based trouble ticketing system written in Perl utilizing MySQL. Designed with the helpdesk, system admins, and network engineers in mind. (Browser Based Help Software) http://www.gashalot.com/software/webtts/ FootPrints Web-based Help Desk FootPrints Web-based Help Desk: FootPrints Helpdesk provides web-based problem resolution software that includes call center management, knowledge bases, support task automation, and self-help options. (Browser Based Help Software) http://www.unipress.com/footprints/ HelpSTAR Software HelpSTAR Software: Provides a flexible workflow, an interactive web interface, auto-email notification, and additional support for medium to large helpdesk environments. (Browser Based Help Software) http://www.helpstar.com Cynergy Cynergy: Software for web based active/ trouble ticket tracking, service desk contact manager system, application server and customer service software hosting. (Browser Based Help Software) http://www.cynergysoftware.com/ Soffront Soffront: Offers fully web-enabled and fully customizable helpdesk software. (Browser Based Help Software) http://www.trackhelpdesk.com ReadyDesk ReadyDesk: Features include ASP scripting, ticketing system, automated email alerts, ticket history, auto-population of data, and online knowledge base. (Browser Based Help Software) http://www.ReadyDesk.com Kayako Web Solutions Kayako Web Solutions: Browser-based help desk software with large spectrum of features, including support ticketing, knowledge base, and trouble-shooter. (Browser Based Help Software) http://www.kayako.com AthenaRMS AthenaRMS: Features include request management, trouble ticket management, Web-form and email handling, and multi-database support. (Browser Based Help Software) http://athenarms.com AI-Reply.Com AI-Reply.Com: Offer help desk, referral tracking and customer support systems. (Browser Based Help Software) http://www.ai-reply.com Kettera Software Kettera Software: Describes a tool that allows websites to interact with visitors without using pop-up windows, page reloads or links to form pages. (Browser Based Help Software) http://www.kettera.com/home/ TSC2 Help desk TSC2 Help desk: A help desk offering tracking and asset management functionality. (Browser Based Help Software) http://www.kabsoftware.com/tsc2/index.html Proverbs Proverbs: A web based IT help desk which includes trouble tickets, problem history and a system FAQ. (Browser Based Help Software) http://helpdesk.proverbs.biz Big Web Desk Big Web Desk: Completely Web-based help desk, ticketing service, and request management software. (Browser Based Help Software) http://www.bigwebdesk.com Tenrox Incident Management Tenrox Incident Management: Business process management software for help desk, change management, bug tracking, issue tracking, incident management, and process tracking. (Browser Based Help Software) http://www.tenroxissuetracking.com/ Support-Works Support-Works: Combines NPA with a call logging and problem management system. Includes e-mail integration, SLA management, automated reporting and knowledge base. (Browser Based Help Software) http://www.support-works.com/products/index.php HelpDesk Connect HelpDesk Connect: Features include problem tracking, auto escalation, FAQ builder and embedded customer database. (Browser Based Help Software) http://www.helpdeskconnect.com AmberCat AmberCat: Web-based and desktop software for internal and external help desks, customer service, and facilities management. (Browser Based Help Software) http://www.ambercat.com WonderDesk WonderDesk: Organize and track support e-mail calls with help desk software. (Browser Based Help Software) http://www.wonderdesk.com/ DapperDesk DapperDesk: Offers an online, customizable help desk solution, which works on both Linux and Windows servers. (Browser Based Help Software) http://dapperdesk.com/ OTRS OTRS: An Open source Ticket Request System with various features to manage customer telephone calls and e-mails. (Browser Based Help Software) http://otrs.org/ World Desk Pro World Desk Pro: Customizable help desk based upon the Microsoft .Net Framework. (Browser Based Help Software) http://www.worlddeskpro.com Ferrysoft Help Desk Ferrysoft Help Desk: Windows client software providing basic tracking, configuration and reporting functionality. (Browser Based Help Software) http://www.ferrysoft.com/ LansUnlimited HelpDesk LansUnlimited HelpDesk: Web-based helpdesk with trouble ticket generation, performance tracking, email notification to both client and helpdesk managers. Provides online demo. (Browser Based Help Software) http://www.LansUnlimited.com/about_helpdesk.htm Modern Thinking Inc Modern Thinking Inc: Offer an application for tracking and managing both customer support issues and internal work items. (Browser Based Help Software) http://www.modernthinking.com Parature Parature: Provides Web-based software for online customer service, help desk and customer relationship management. (Browser Based Help Software) http://www.parature.com Serio Serio: Offers helpdesk software with change management, SNMP network auditing and monitoring. (Browser Based Help Software) http://www.seriosoft.com Bankoi HelpDesk Software Bankoi HelpDesk Software: A fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests. (Browser Based Help Software) http://www.helpdesk-software.ws Trouble Ticket Express Trouble Ticket Express: Open source web based help desk system written in Perl for Unix and Windows servers. (Browser Based Help Software) http://www.troubleticketexpress.com KnT Solutions, Inc. KnT Solutions, Inc.: Developers of e-zHelpDesk, which offers customer management, case escalation, bug tracking and knowledgebase functionality. (Browser Based Help Software) http://www.kntsolutions.com e11 Help Desk e11 Help Desk: Offers asset management, ticket management, knowledge management, call tracking, and email management. (Browser Based Help Software) http://www.e11online.com/ Applied Innovation Management Applied Innovation Management: Provides a suite of Web-based software including a help desk, asset management, bug tracking, and sales contact management systems. (Browser Based Help Software) http://www.innovate.com/ ISIS Helpdesk ISIS Helpdesk: Web based job tracking and asset management software. (Browser Based Help Software) http://www.cis.net.nz/helpdesk/ Business Resources Online Business Resources Online: Background, and information about help desk software. (Browser Based Help Software) http://www.business-resources.net/help-desk-software/ RightNow Technologies RightNow Technologies: Automate online technical support, customer service, and knowledge building for Web-connected businesses and organizations. (Browser Based Help Software) http://www.rightnow.com/ HelpDesk System HelpDesk System: Help desk specifically for recording and monitoring requests for repairs or other works at properties. (Browser Based Help Software) http://www.helpdesksystem.co.uk/ LiveTime Software LiveTime Software: Provides real-time management reporting and problem resolution. (Browser Based Help Software) http://livetime.com Ezyhelpdesk Ezyhelpdesk: A fully featured online help desk system comprising descrete sections for the clients, staff and administrator. (Browser Based Help Software) http://www.ezyhelpdesk.com PerlDesk PerlDesk: Perl Web-based help desk and knowledge base solutions for small and mid-sized Web sites. (Browser Based Help Software) http://www.perldesk.com Help Desk Suite Help Desk Suite: Provides a web based customer service solution for a website to manage support requests and to publish self service knowledge bases. (Browser Based Help Software) http://helpdeskllc.com Liberum Help Desk Liberum Help Desk: Free, web based help desk software written in ASP. Offers email notification and reporting features. (Browser Based Help Software) http://www.liberum.org E-Business Application Suite E-Business Application Suite: Use open source technology and provide online business applications, which include: Customer Support, Help Desk, Project Management, Sales Automation, CRM Marketing Automation, Invoice/Billing. (Browser Based Help Software) http://www.ebsuite.com CoreDesk CoreDesk: Provides an internet based open source help desk software in a hosted and managed environment. (Browser Based Help Software) http://www.coordinated.co.za/ Freedom Communications Freedom Communications: Supports capturing, tracking, and graphical reporting. Also provides brandable customer portals for automated request entry and self-help. (Browser Based Help Software) http://inet-help-desk.com/ Revelation Help Desk Revelation Help Desk: Web based helpdesk software features call logging, tracking and escalation, time reconciliation, asset management, integrated accounting and reporting. Fully customizable with several optional modules. (Browser Based Help Software) http://www.revelationhelpdesk.com DeskPRO.com DeskPRO.com: An integrated script to manage customer sales and support. Uses a MySQL database-backend and has flexible implementation. (Browser Based Help Software) http://www.deskpro.com/ Broad Daylight, Inc. Broad Daylight, Inc.: Provides software that enables companies to answer questions more efficiently via the Web and reduce inbound electronic mail and phone calls. (Browser Based Help Software) http://www.broaddaylight.com HelpLine Incident Management HelpLine Incident Management: A customizable help desk for support personnel and customers (both internal and external). Includes SLA management and bespoke notification. (Browser Based Help Software) http://www.badgernt.co.uk/helpline.shtml Taskman Pro Taskman Pro: Web-based enterprise authenticated work order management and helpdesk system, allowing tasks to be requested online with email based notification. (Browser Based Help Software) http://www.darasoft.net Help Desk Assistant Help Desk Assistant: A web-based application that allows to track support issues via a Microsoft web server. (Browser Based Help Software) http://www.electracode.com/hda/hda.html inTouch Web Desk inTouch Web Desk: A free online web desk and trouble ticketing System, with a buildable Knowledge Base and multi language support. (Browser Based Help Software) http://www.intouchmedialtd.com Ticket Logger Ticket Logger: Described a web-based (PHP) help desk / support line ticketing system. Both support technicians and end users are able to log tickets to a MySQL database. (Browser Based Help Software) http://ticketlogger.com Infra Corporation Infra Corporation: Help desk and change management (web-enabled) software used by government and corporations around the world. (Browser Based Help Software) http://www.infra.com.au Seeker Seeker: A multi-functional feature strong help desk, which includes queue, workload and workflow management functionality. (Browser Based Help Software) http://www.prophecy.co.uk VersaSRS VersaSRS: Web based, .Net helpdesk/service request software. Tracks service requests, product support issues and IT Help Desk incidents. (Browser Based Help Software) http://www.versadev.com/ GroupSoft Systems GroupSoft Systems: Browser based help desk application including call tracking, asset tracking, knowledge base, project management and full support for Notes. (Browser Based Help Software) http://www.groupsoft.com Avensoft Avensoft: Web-based multi-functional help desk software. (Browser Based Help Software) http://www.avensoft.com/ HelpDesk Pro HelpDesk Pro: Features CGI source code, auto SMS messaging alerts, multi-platform compatibility, database management, automated call queue. (Browser Based Help Software) http://www.helpdeskpro.net Infra Corporation - Web-Based Help Desk Solutions Infra Corporation - Web-Based Help Desk Solutions: Web based help desk software for automating business processes across global enterprises. (Browser Based Help Software) http://www.helpdesksys.com/ OmniWorks Webdesk OmniWorks Webdesk: An industry standard internal and external helpdesk written in ASP and customised for the Internet. (Browser Based Help Software) http://www.omniholdings.co.za/webdesk.asp Virtual Support Office Virtual Support Office: Extensive description of a browser based help desk which includes support request tracking, staff time and task management, and live support rooms for staff to customer direct interaction. (Browser Based Help Software) http://www.virtualsupportoffice.com Eden Corporation Eden Corporation: Features general help desk, project management, asset management, issue tracking, sales management, and IT project and resource management. (Browser Based Help Software) http://www.eden.com Delta Scripts Delta Scripts: Web-based PHP and MySQL support ticket system. (Browser Based Help Software) http://www.delta.co.uk/ Yudo Yudo: A free ASP based support and trouble ticket system, including instant download. (Browser Based Help Software) http://www.freedesk.it AskIt Systems AskIt Systems: Offers an outsourced, Web-based customer service system that learns from the customer's questions. (Browser Based Help Software) http://www.askit.com Elation Technologies Elation Technologies: US based implementer of HEAT software for help desk and customer service. (Browser Based Help Software) http://www.elationtech.us ServiceWare ServiceWare: Internet-based, knowledge-driven solutions that map to any business need in the customer-focused enterprise. (Browser Based Help Software) http://www.serviceware.com Indy Help Desk Indy Help Desk: Provides web based software written in ASP. Also provides custom service and support for small to medium sized businesses in the Indianapolis area. (Browser Based Help Software) http://www.indyhelpdesk.com CDN Systems CDN Systems: Web-based help desk software with Microsoft Access and MS SQL integration. (Browser Based Help Software) http://www.cdnsystems.com Incident Monitor Incident Monitor: Advanced helpdesk software which integrates conventional phone service with a fully enabled web service with wireless support, skills based routed environment, inbound email routing and service level management. (Browser Based Help Software) http://www.monitor24-7.com/ TicketXPert.NET TicketXPert.NET: Offers a multilingual solution with MS Windows XP look and feel and Outlook navigation. (Browser Based Help Software) http://www.ticketxpert.net/estart.aspx ScorpioSoft ScorpioSoft: Virtual Help Desk is a 100% web based application that allows a company to manage their internal and external users, development(engineering) and QA team with one integrated application. (Browser Based Help Software) http://www.scorpiosoft.com Fenestra AnswerDesk Fenestra AnswerDesk: Offers web-based automated support solutions for IT management, customer care and call centres. (Browser Based Help Software) http://www.fenestra.co.uk/Helpdesk/HELPDESKSTORY.HTML SupportWizard SupportWizard: Software for Web based customer support, escalation and bug tracking. (Browser Based Help Software) http://www.iscusa.com/ HelpCORE HelpCORE: IO Software's HelpCORE is an online web-based helpdesk and servicedesk management tool. (Browser Based Help Software) http://www.io-software.nl Hostedware Hostedware: Affordable web-based help desk application and database. (Browser Based Help Software) http://www.hostedhelpdesk.com Cerberus Helpdesk Cerberus Helpdesk: Browser-based email management and trouble ticket system. (Browser Based Help Software) http://www.cerberusweb.com/ osTicket Open Source Project osTicket Open Source Project: A simple and lightweight support ticket program designed to be easy to install and setup. It is also completely free. (Browser Based Help Software) http://www.osticket.com The PHP Support Desk The PHP Support Desk: Features include PHP/MySQL architecture, trouble ticket management, FAQ base, and multiple support operators. (Browser Based Help Software) http://www.phpsupportdesk.com IssueTrack IssueTrack: Help desk and issue tracking software with knowledge base, email notification and escalation functionality. (Browser Based Help Software) http://www.issuetrak.com Support.com Support.com: Provides helpdesk software, call center operations, enterprise resource planning, and knowledge management systems. (Browser Based Help Software) http://www.support.com TeamShare TeamShare: Develops 100% web-based customer support software solution. (Browser Based Help Software) http://www.teamshare.com Sitehelpdesk Sitehelpdesk: Helpdesk software with options for software and hardware inventory management. (Browser Based Help Software) http://www.sitehelpdesk.com