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Internet Software Sciences
A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.
http://www.inet-sciences.com |
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Auratech Software
Australian based company that provides the Client Integrated Support System.
http://www.auratech.com.au/ |
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LBE Help Desk Software
Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.
http://www.lbehelpdesk.com |
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ieComputerSystems
Specialises in helpdesk software, software development and IT consultancy services.
http://www.iecomputersystems.com |
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The Management and Help Desk Community
A portal of news, information and interactivity for both help desk software and management issues
http://www.helpdesking.com |
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Help Desk Software World
An introduction to help desk software and services. Also includes downloadable resources.
http://www.help-desk-world.com |
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HelpDesk Software Center
Software information, screenshots and a downloadable trial version of a widely used solution.
http://www.helpdesk-software.net |
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PRD Software
Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT
http://www.prd-software.com.au |
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Coral Sea Software
Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting.
http://www.coralsea.com.au/sysman/ |
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Supportsoft
Real-time service management and support automation software.
http://www.supportsoft.com/ |
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Softopia
Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.
http://www.softopia.com |
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Home Run Help Desk
The Microsoft Access-based call ticket application for small businesses and workgroups.
http://www.homerunhelpdesk.com |
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The Help Desk Software Guide
Evaluation criteria, market reviews and information on choosing a help desk software solution.
http://www.helpdeskware.co.uk |
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Help Desk Software Guide
Help desk software articles regarding types of software, implementation, best practices, buyer's guides, and 'things to avoid'.
http://www.help-desk-software-guide.com |
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Managing The Help Desk
Help desk software and supporting requirements, explained from a management perspective.
http://www.managersdesk.net |
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Wickett Software
Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.
http://www.wickett.net |
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Double IS
Software enabling facility's managers to track work orders (SLAs, KPIs), room booking (catering, AV equipment, visitors) and building maintenance (PPM).
http://www.doubleis.com/ |
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NetKeeper
A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.
http://www.netkeeper.com |
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Vertical Solutions Inc.
Develops and implements customer service, help desk and sales force automation software.
http://www.vertsol.com |
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HelpTrac
Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.
http://www.helptrac.com |
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Kemma Software
The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
http://www.kemma.com |
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Langley Computer Services
UK based company offersHelp+ Helpdesk Software for Windows 95 and Windows NT.
http://www.langley.co.uk |
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Control-F1
Provides enterprise solutions for live and automated support.
http://www.control-f1.com |
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Acacia Help Desk
Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.
http://www.helpdesksoftware.com.au/ |
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SDS HelpDesk Solutions
Provides incident logging and tracking, profiles, contract and warranty management, time tracking, knowledge base, search and reporting capabilities.
http://www.sdshelpdesk.com/ |
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World Web Dynamics
Live Demo of help desk software, including specific offerings for school districts.
http://www.worldwebdynamics.com |
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Easy Access Help Desk
Offers help desk software applications for businesses, software support, and call center solutions.
http://www.easyaccesshelpdesk.com/ |
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WinHelpDesk
Windows-based help desk software. Includes documentation management services and customer request services.
http://www.winhelpdesk.com |
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Insirux
Windows 2000/XP software client includes contact management, issue tracking, knowledge base, asset management, and email integration.
http://www.insirux.com |
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Surado
Features Win32 administrator application, Web-accessible interface, client information management, and lead management.
http://www.suradocrm.com/ |
Additional
Information: The Help Desk category contains companies who design, publish and/or support software designed to automate Help Desk, PC Inventory, Auditing and related operations.
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