Software (Customer Service)

Software further on these related pages:

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Software Sites:

GWI Software GWI Software: Customer service software provider for businesses. (Software) http://www.gwi.com/ Skywire Software Skywire Software: Answer Suite provides a robust suite of customer service applications consisting of knowledge management, Web self-service, case management and desktop discovery tools that automate the problem resolution process and make it easy for customers to find inf (Software) http://www.skywiresoftware.com/ eAssist eAssist: Customer care software and services that enable companies to provide service by responding to incoming customer requests over any communication channel. (Software) http://www.eassist.com/ Davox Corporation Davox Corporation: Provides customer interaction management desktop solutions to the financial, airlines, telecom, and utilities industries. (Software) http://www.davox.com/ Practical Solutions Inc. Practical Solutions Inc.: Offers a comprehensive software package for service industry companies. (Software) http://www.theServiceSolution.com Tree Management Systems, Inc. Tree Management Systems, Inc.: Powerful customer management software for tree, lawn & landscape companies. Streamline your business, increase sales, and make more money. (Software) http://www.turftree.com Intrinsic Business Solutions Intrinsic Business Solutions: CRM software for small to medium size business. Hosted and Stand alone solutions. (Software) http://www.intrinsic-solutions.co.uk Aestiva Aestiva: Web-based solutions including help tickets, knowledge base, contact management, and email management. (Software) http://www.aestiva.com Pegasus Pegasus: Customer Relationship Management software for midsize and small organizations. Includes newsletter and clients. (Software) http://www.pegasus.be/ Querybot Systems Querybot Systems: Automated knowledge base/interactive FAQ system, intended for small businesses. (Software) http://www.querybot.com Knowledge Base Knowledge Base: Multi-user system enhances self-service customer support, help desk operations, and document management applications. (Software) http://www.knowledgebase.net SupportSentry SupportSentry: SupportSentry provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities. (Software) http://www.supportsentry.com/ Precision Precision: Developer of help desk solutions. (Software) http://www.pcaonline.com/ Q-go Q-go: Q-go offers customer communications software based on natural language technology. The site provides detailed information on Q-go and what if offers. (Software) http://www.q-go.com FrontRange Solutions FrontRange Solutions: Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform. (Software) http://www.frontrange.com.au/ Satmetrix Systems Satmetrix Systems: Software and services company focused on customer experience management. (Software) http://www.satmetrix.com/ ePresence, Inc. ePresence, Inc.: Internet based solutions for businesses to improve customer relations. (Nasdaq: EPRE). (Software) http://www.epresence.com/ Chordiant Software Chordiant Software: Business process automation and customer service applications. Includes products, services, and clients. (Software) http://www.chordiant.com/home.html Primus Primus: eService software for eBusiness. Enables companies to effectively manage all points of contact with their customers and create real value with every customer interaction. (Software) http://www.primus.com/default.asp Vuechat Vuechat: Web-based customer service solution with webcam video. (Software) http://www.vuechat.com Ulysses CRM Ulysses CRM: Developer of service-centric customer relationship management and facilities management software packages for small and medium companies. (Software) http://www.qms-software.com Cloudgate Ltd. Cloudgate Ltd.: Intelligent, two-way customer communication platform allows companies to create services and marketing campaigns that coordinate multiple channels, including SMS/MMS, email, audio (IVR), instant messaging (IM), and direct mail. (Software) http://www.cloud-gate.com Kanisa Inc. Kanisa Inc.: Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site. (Software) http://www.kanisa.com/ Advanced Feedback Advanced Feedback: Online feedback management solutions designed to help corporations and individuals to simplify information collection and analysis. (Software) http://www.activefeedback.com/af/ ScandiaCom ScandiaCom: Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities. (Software) http://www.scandiacom.com Charter Continuum Charter Continuum: Customer relationship management with software for handling customer feedback ensuring customer retention. (Software) http://www.charter-uk.com eCare Support Interaction Software eCare Support Interaction Software: Browser based customer interaction software that facilitates real time interaction between an organization's help desk and their customers. Demos, white papers, and full product description are also available. (Software) http://www.netopia.com/ebusiness/products/ecare.html WEBB Interactive Services Inc. WEBB Interactive Services Inc.: Offers instant messaging software. (Nasdaq: WEBB). (Software) http://www.webb.net/ Blue Pumpkin Software Blue Pumpkin Software: Call center workforce management scheduling and forecasting software for customer contact centers and inbound sales call centers (Software) http://www.blue-pumpkin.com/ Qualté Qualté: Hosted helpdesk and live-chat solutions for small/medium sized companies. (Software) http://www.qualte.com Novavox - International Novavox - International: Company offers computer/telephony integration (CTI) solutions for home and business. The Smartphone product line offers Windows-based unified messaging and automated call processing. (Software) http://www.novavox.com/